We're sorry you're experiencing problems with your My Oasis Card.
Please call our card provider Ikano Bank AB (publ) on 0371 781 3052* for help with your query.
The card provider holds all of your details on file, so will be fully equipped to help.
However, if your query remains unresolved, please do not hesitate to contact us via customer services HERE.
*Calls cost the same as a standard ‘01’ or ‘02’ landline number, even when calling from a mobile. Calls are also included in any bundled minutes or free talk time that covers landline calls. Where calls are made outside of a bundle you will be charged at national rate. Calls may be recorded for training and monitoring purposes.