We are sorry that your discount didn't apply to your order. The reason your code isn't working could be one of the following:
- One promotion can only be used per order.
- Promotion may only be valid for 1 transaction only.
- Promotion may only be valid when using a specific card e.g My Oasis Card.
- Promotion may exclude certain products e.g sale goods.
- Promotion has expired.
Please check the terms of the promotion for any exclusions. If you're still having trouble with the promotional code, please contact customer services at firstname.lastname@example.org and let us know of the code you're entering and we will be happy to help.