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CAN I CHANGE MY DELIVERY OPTION OR ADDRESS AFTER PLACING MY ORDER?

Once your order has been confirmed we are unable to amend your delivery method. We are also unable to amend any part of your order once the order has been confirmed. 

If you would like to amend your order please contact Customer Service to cancel your order. 

 

We are also unable to change your address once the order has been confirmed, if you would like to have your parcel dropped off to an alternative location please use the link below to choose from one of the many Hermes drop off points and let customer services know of your preferred option. 

Please note that we are unable to use the drop off service for seek and send orders as we use another carrier. 

https://www.myhermes.co.uk/parcelshop-finder.html

 

 

 

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