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MY HERMES TRACKING LINK IS NOT WORKING/ I CAN'T BOOK MY COLLECTION ON THE HERMES WEBSITE

Don't panic! On Sunday 21st October Hermes are updating their website to improve their overall service. From 4pm-8pm you will not be able to see your tracking updates for your order or book a returns collection. 

This will be across the entire Hermes network and therefore Customer Services will also not be able to view tracking during this time. 

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